In this article we list acronyms and terminology definitions for Microsoft SharePoint and Atlas. To search for a specific term we recommend using Ctrl+F to search for it within the page.
List of Acronyms
Microsoft/Technology related acronyms
- MS - Microsoft
- SP - SharePoint
- CRM - Customer Relationship Management
- CPOR - Claiming Partner of Record
- BI - Business Intelligence
- AI - Artificial Intelligence
- M365 - Microsoft 365 (Previously O365 / Office 365)
- SPO - SharePoint Online (not SharePoint Server On-premises)
- CT - Content Type
- SC - Site Collection
- PM - Project Manager
- PMO - Project Management Office
- CSM - Customer Success Manager
- SOW - Statement of Works
- SO - service order
- UI - User interface
- PBI - Product Backlog Item
- DevOps - Azure DevOps
- IA - Information Architecture
- QA - Quality Assurance
- QA - QA environment
- UAT - User Acceptance Testing
- Prod - production server
- Pre-reqs - Pre-requisites
- PSA - Professional Service Automation
- ASAP: As soon as possible
- COB: Close of Business (at the end of the day)
- COP: Close of Play (at the end of the day)
- ETA: Estimated time of Delivery; Arrival date; Date on which a deliverable will be ready.
- GX - Group Explorer
Service Agreement & Service Order - ClearPeople Service Agreement is as an umbrella/master agreement. This in turn allows us to add multiple Service Orders "underneath" over time.
SOW - A statement of work (SoW) is a document routinely employed in the field of project management. It is the narrative description of a project's work requirement.
CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve how you interact and do business with your customers.
Azure DevOps Services for teams to share code, track work and ship software;
Product Backlog Items (PBIs) are the elements that make up the Product Backlog. Product Backlog Items can range from specifications and requirements, to use cases, epics, User Stories, or even bugs, or time-boxed research tasks.
QA - A QA environment is where you test your delivery against data, hardware, and software that closely simulate the Production environment and where you allow intended users to test the resulting application.
UAT - The User Acceptance Testing phase is the project stage where the final deliverable will be tested thoroughly by the client against agreed deliverables. We will often refer to the UAT environment or server.
Production server - A type of server that is used to deploy and host live websites or Web applications.
Release management - Release management is the process of managing, planning, scheduling and controlling a software build through different stages and environments; including testing and deploying software releases.
CPOR - Microsoft now recognises all partners that are helping their customers to deploy or adopt Microsoft 365 services. Read more here: https://www.clearpeople.com/insights/blog/2019/October/dpor-is-now-cpor
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