Setting up Viva Connections for mobile devices

• Pre-Requisites
• What is the purpose of this guide?
• Setting up Viva Connections for mobile
• Further assistance?
• Glossary

Pre-Requisites

• In order to complete these step-by-step instructions, you must have the permissions (or privileges) of a Global Administrator.
• It is also necessary that you have already completed the steps outlined in this article before following this guide, ensuring that the Desktop experience of Viva Connections is working as expected.
• An image for the Web-link Card. Image recommendations for cards in the Dashboard: medium cards should be 300x150 to 400x200 with 2:1 aspect ratio and large cards 300x300 to 400x400 with 1:1 aspect ratio in order to prevent stretching in the mobile app.

What is the purpose of this guide? 

This guide will briefly explain how you can set-up the Viva Connections mobile experience for your organization.

This set-up guide will make it so that users will see a single image-link within their Viva Connections mobile experience. When they select this image, they will be taken to your Atlas home-site via an internal browser or potentially using the SharePoint mobile application if that is installed. 

Setting up Viva Connections for mobile

1. From the “home site” that was configured in this article, select the Settings gear at the top-right of the page.
2. Select Set up Viva Connections.
3. Select the + Create Dashboard
4. While in edit mode, select + Add a card from the Dashboard.
5. Select Web link from the web toolbox.

6. In the property pane on the right side of the page, you will see several options to personalize this web-link. This is an example of what you should use in these fields

 

6. • Card size – Large
   • Link – Your Atlas home-site URL
   • Card Title – “ATLAS” (This title will be displayed at the top of the card)
   • Card description – “This link will take you to the ATLAS home-site’ (This will be displayed in larger text under the title”
   • Thumbnail – “Custom Image”
   • Card icon – “Custom Image”
   • Audience Targeting – Leave this empty
7. Save these changes

The final result of this will look like the following: 

Users in the mobile experience will now have access to your ATLAS site via this link. They may need to clear their mobile’s Teams application cache to see these changes immediately.

There are many Cards that you can utilize in creating this mobile dashboard, giving Viva Connection great flexibility in how it is used. This method is just our recommendation as it is easy to set-up. If you wish to set Viva Connections mobile up in another way, please refer to the glossary in this article.

Further Assistance 

If you encounter any issues when using Viva Connections on the mobile, it is advisable to raise a ticket directly with Microsoft. Viva Connections is a Microsoft product, meaning they are the only ones that can implement fixes and provide support for its functionality. We have a Knowledge Article here that details the best way to raise this. 

Glossary 

This KA was created using knowledge obtained from Microsoft's own articles on this process. Refer to their guide's for further information: 

https://docs.microsoft.com/en-us/viva/connections/viva-connections-overview

https://docs.microsoft.com/en-us/viva/connections/create-dashboard