Adding images to Atlas FAQs

At this time FAQs created using Add It do not provide the option to add images. We hope to improve this in a future update.

This article explains how to add images to your created FAQs. To learn how to create FAQ's please see here: Add an FAQ using Add It

Before you begin, make sure the image you want to add is appropriately sized and optimised for web display. This helps maintain page performance and a good user experience.

How to add images to existing FAQs

Before you can add an image you will need to create your FAQ using Add It. Once done,....

1. Access the FAQs list from Site contents
2. Select the question you want to add the image to, click on the ellipsis (3 dots) and click Edit:
   
3. On the edit screen, in the Answer field, click on the pencil icon:
   
4. If you have the URL of the image you want to use, you can simply click the ellipsis in the top right while editing the answer and choose Insert image:
   
5. If you intend to upload the image, click on the Return to classic experience link at the bottom of the edit panel:
   
6. Click inside the text area to ensure all ribbon tabs are loaded, then click the Insert tab, then the Picture option, then click From Computer:
   

7. Click on Choose File, select the file you want to upload and then click OK:

8. Switch back to the Edit tab in the ribbon, then click Save to confirm the image upload:
   

9. Back on the Edit Answer panel, click on Save again:
   

10. You will be taken back to the Modern experience. click Save a final time (at either the top or bottom of the panel):
    

11. Now when you see this FAQ, the image will be displayed in the answer as expected.