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  1. Atlas by ClearPeople
  2. General

General

Processes

  • Atlas Implementation and Training

Getting support

  • Atlas Release Cycle
  • Atlas Release State and Support Impact
  • What Microsoft Support Plan you need?
  • How to request support to ClearPeople
  • Atlas Change Management Process
  • How to capture a screenshot or video for a support issue
See all 13 articles

FAQ

  • Glossary and Acronyms
  • What Microsoft knowledge do you need to be successful with Atlas
  • How to add additional MFA authentication methods as a guest user (on external organisation)

Service Health

  • ATLAS SERVICE HEALTH STATUS
  • Major issues reported on MS365 Suite
  • Minor Issue identified impacting Preview Images on InFocus cards
  • Published dates in SharePoint sites are displaying the incorrect date or [NAN]
  • Zero Day vulnerability CVE-2021-44228
  • [SOLVED] CRITICAL INCIDENT - ConneX failing to provision Teams workspaces due Microsoft issues with Teams
See all 8 articles

Accessibility

  • Accessibility Features in Atlas
  • Atlas and Web Accessibility
  • How to produce accessible digital content inside Atlas

Third Parties

  • Pendo for your Atlas implementation success
  • tyGraph
  • Atlas UserVoice

Success Stories

  • Korn Ferry used an alternative launchpad and the Alert capability to stay effective during a critical service disruption
Atlas by ClearPeople