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  1. Atlas by ClearPeople
  2. General

General

Processes

  • How to convert Atlas Taxonomy backup XML files into CSV
  • Register a Microsoft Entra ID App to use PnP PowerShell for Interactive Login
  • Atlas Implementation and Training

Getting support

  • Atlas Support Scope
  • Providing console log for investigation
  • Atlas Release Cycle
  • Atlas Release State and Support Impact
  • What Microsoft Support Plan you need?
  • How to request support to ClearPeople
See all 16 articles

FAQ

  • Glossary and Acronyms
  • What Microsoft knowledge do you need to be successful with Atlas
  • How to add additional MFA authentication methods as a guest user (on external organisation)

Service Health

  • ATLAS SERVICE HEALTH STATUS
  • [SOLVED] CRITICAL INCIDENT - ConneX failing to provision Teams workspaces due Microsoft issues with Teams
  • [SOLVED] CRITICAL INCIDENT - SharePoint Online content search results may be missing or may disappear when pages load
  • [SOLVED] CRITICAL INCIDENT - Some users may be unable to search in SharePoint Online

Accessibility

  • Atlas and Web Accessibility
  • How to produce accessible digital content inside Atlas

Third Parties

  • Atlas Configuration workspace
  • Atlas Feedback
  • How to access Atlas Feedback for the first time
  • Why should you be using Pendo?
  • Pendo Guides - Listing Page
  • Pendo Guides - Feedback
See all 14 articles
Atlas by ClearPeople