David Mason

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Activity overview

Latest activity by David Mason
  • David Mason created a post,

    Page "flashing" and reloading on Mobile advice

    Our IT have identified a potential cause of some users experiencing several page refreshes while using a mobile device. It appears that these reloads are caused by a browser setting which blocks al...

  • David Mason created an article,

    Providing console log for investigation

    Sometimes to assist our IT in diagnosing an issue you are facing, we will request browser logs capturing the activity. This will help us identify why the issue is occurring and how we can fix it fo...

  • David Mason created an article,

    Setting up Viva Connections for mobile devices

      Pre-Requisites What is the purpose of this guide? Setting up Viva Connections for mobile Further assistance? Glossary   Pre-Requisites In order to complete these step-by-step instructions, you...

  • David Mason created an article,

    Raising a Microsoft Support Ticket with Evidence

    This guide should be used as a reference when creating a Microsoft support ticket. It will describe how to raise the ticket, as well as what attachments you should supply to Microsoft to speed up t...

  • David Mason created an article,

    Setting up Viva Connections for Microsoft Teams

      What does setting this up do? Pre-Requisites Adding the Viva Connections app in the Teams Admin Centre Customization of Viva Connections Pin the ATLAS site for all Users by Default Setting up Vi...

  • David Mason created an article,

    Minor Issue identified impacting Preview Images on InFocus cards

      MINOR INCIDENT   Updates 3rd December @ 16:30   3rd December @ 16:30 ATLAS users may notice that some cards are not displaying a preview of the page/content that the card represents but are inste...