Getting support
- Atlas Support Scope
- Providing console log for investigation
- Atlas Release Cycle
- Atlas Release State and Support Impact
- What Microsoft Support Plan you need?
- How to request support to ClearPeople
- Atlas Change Management Process
- How to capture a screenshot or video for a support issue
- What access do we need to be able to properly support you
- ClearPeople Support Process
- Atlas Support Services SLA
- Atlas API Support
- Atlas Release Process
- Atlas Bug fixing process
- Flex Day conditions
- How to access the Zendesk ticket list and Knowledge base after account creation